KrispCall has been making waves in the world of telephony since its launch, and for good reason. This cloud-based platform offers a range of features and benefits that have been game-changers for businesses and individuals alike. With this solution, making and receiving calls has never been easier or more efficient. No longer do you have to deal with poor quality or background noise disrupting your conversations.
Tool uses advanced noise-cancellation technology to ensure crystal-clear audio, making it perfect for remote workers, customer service teams, and anyone looking to improve their experience. In this review, we’ll dive into the features and benefits of KrispCall and give our honest opinion on whether this platform truly lives up to the hype. Whether you’re a small business owner or a busy professional, read on to see how it can revolutionize your telephony experience.
What is Cloud Telephony Platform?
Get your phone system
A cloud telephony platform is a modern approach to managing business communications, leveraging the power of the internet to facilitate voice services. This innovative technology enables organizations to shift away from conventional landline systems, embracing a more dynamic and flexible mode of operation. At its core, cloud telephony hosts all the necessary hardware and software offsite, in the cloud, thereby eliminating the need for businesses to invest in and maintain physical phone systems on their premises.
This model offers unparalleled mobility, allowing employees to access the phone system from any location as long as they have an internet connection. Such mobility is crucial for supporting remote work environments and ensuring seamless communication across dispersed teams. Additionally, cloud telephony systems are inherently scalable. Businesses can easily adjust their services based on current needs, adding or removing lines with minimal effort and no need for technical installations.
The transition to a cloud-based system not only simplifies the management of business phone services but also can lead to significant cost savings. By moving to the cloud, companies can reduce expenses associated with traditional phone systems, such as maintenance and upgrades, while benefiting from a more reliable and secure communication infrastructure.
Cloud telephony platforms, by design, are equipped to handle the evolving needs of modern businesses, offering a suite of features like voicemail to email, automated attendants, and integration with other business tools, providing a comprehensive solution that enhances operational efficiency and improves customer engagement.
Check all the reviews from this category: Contact Center Solution Reviews.
What is KrispCall?
Software overview
KrispCall stands as a cutting-edge cloud telephony platform designed to cater to the communication needs of modern businesses, irrespective of their size. This platform distinguishes itself by providing a comprehensive suite of communication tools that go beyond basic call handling.

Users have access to an array of advanced functionalities such as forwarding, which ensures no call goes unanswered by redirecting to different numbers or devices as needed; voicemail transcription, offering the convenience of reading voicemails in text form; and recording, allowing for the archiving and review of calls for compliance, training, or quality assurance purposes.
What sets KrispCall apart is its dedication to facilitating seamless communication for businesses, particularly those operating with remote teams or across multiple locations. This is achieved through a web-based interface and mobile applications that empower users to manage their phone systems effortlessly from any location with an internet connection. Furthermore, commitment to a user-centric experience is evident in its ongoing development and feature updates, aimed at enhancing operational efficiency and customer interaction for its users.
Leveraging the power of cloud technology, KrispCall eliminates the need for traditional, hardware-heavy phone systems, thereby providing a scalable, flexible, and cost-effective solution for business communication. By integrating with other business tools, it also enables a streamlined workflow, making it a versatile asset for companies looking to improve their communication infrastructure.
KrispCall review and opinions
What do we think?
The feedback on KrispCall from its users highlights its effectiveness and efficiency as a cloud telephony solution. Many commend the platform for its intuitive design, emphasizing how straightforward it is to navigate and customize according to business needs. This ease of use significantly reduces the learning curve for new users and streamlines the transition for businesses upgrading from traditional phone systems.
Customer support is another aspect where tool shines, with numerous users expressing satisfaction with the prompt and knowledgeable assistance provided. This strong support system ensures that any issues encountered are swiftly addressed, minimizing potential disruptions to business operations.
While the overall sentiment is positive, it’s worth noting that experiences can vary. A handful of users have reported occasional slow-downs during times of high demand. This feedback suggests that while KrispCall performs reliably for the most part, there might be room for optimization to ensure consistent performance even under heavy usage.
Insights from users also indicate a desire for even more advanced features. Although KrispCall boasts a comprehensive set of tools, some users believe that expanding its capabilities could further enhance its value. This feedback is invaluable as it points towards areas where it could innovate and evolve to meet the growing and changing needs of modern businesses.
Engaging with these user experiences provides a balanced view of KrispCall, illustrating not just its strengths but also areas for potential growth. The platform’s commitment to user satisfaction and continuous improvement is evident, making it a competitive choice in the cloud telephony space.

KrispCall pros and cons
Is this VoIP worth it?
Evaluating KrispCall’s capabilities involves a detailed look at its advantages and limitations. On the plus side, users enjoy a high level of affordability, making KrispCall an attractive option for businesses mindful of budget constraints. Its scalable nature also stands out, as companies can easily adjust their usage based on fluctuating demands, ensuring they only pay for what they need. The platform’s user-friendly interface is another significant benefit, simplifying the transition for teams and reducing the time needed to get accustomed to the system.
However, KrispCall is not without its drawbacks. Some users have reported experiencing latency issues during periods of peak usage, which could be a concern for businesses that rely heavily on real-time communication. Additionally, while tool offers a robust range of features, there is feedback indicating a gap in its offering of advanced functionalities when compared to some of its competitors. This perception suggests that there might be scenarios where KrispCall does not fully meet the needs of users seeking highly specialized tools.
These pros and cons illustrate the importance of weighing features against specific business requirements. The platform’s strengths in cost-effectiveness, scalability, and ease of use are compelling for many organizations, yet potential users should also consider their need for uninterrupted service and advanced features in their decision-making process.
KrispCall pricing
Plans and options
Navigating the cost structure of any cloud telephony platform is critical for businesses aiming to balance functionality with budget. KrispCall understands this balance and offers a tiered pricing model designed to cater to a wide range of business sizes and needs. Their pricing strategy is straightforward and transparent, making it easier for businesses to select the plan that best suits their requirements.

For small businesses, startups, and freelancers, the “Essential” plan is an attractive entry point at $12 per user per month. Despite being the most basic tier, this plan includes a robust set of features necessary for effective communication, although calling and SMS charges are applicable. This plan is an economical choice for smaller teams looking to leverage cloud telephony without a significant financial commitment.
Mid-size businesses and call centers might find the “Standard” plan more aligned with their needs, priced at $32 per user per month. This option builds on the Essential plan by offering expanded features suitable for organizations with more complex communication needs. Like the Essential plan, calling and SMS charges apply, allowing businesses to pay for what they use without unnecessary expenses.
Larger enterprises or teams with specialized requirements can opt for the “Enterprise” plan, which offers custom pricing. This flexibility ensures that companies can tailor the service to their specific needs, whether that involves integrating with other business tools, expanding globally, or requiring advanced call management features. The Enterprise plan emphasizes a bespoke approach to cloud telephony, acknowledging that one size does not fit all in business communications.
Each plan’s structure reflects commitment to providing scalable, cost-effective solutions for companies at various stages of growth. By offering a range of options, KrispCall ensures that businesses can find a pricing model that aligns with their operational needs and budgetary constraints, all while benefiting from the platform’s comprehensive communication tools.
KrispCall alternatives and competitors
What instead of krispcall.com?
Exploring alternatives in the cloud telephony market is essential for businesses aiming to find the best fit for their communication needs. While KrispCall has proven to be a robust option for many, there are several noteworthy competitors worth considering.
OpenPhone is a prominent alternative that caters primarily to small businesses and startups. It’s renowned for its simplicity and user-friendly interface, similar to KrispCall, but also prides itself on offering unlimited calls and texts within the US and Canada, which can be a significant advantage for businesses with high volumes in these regions.
Freshcaller, another competitor, positions itself as a cloud-based contact center solution that is suitable for businesses of all sizes. Its strengths lie in its advanced queue management and masking capabilities. Freshcaller’s focus on providing detailed analytics makes it an attractive option for companies that prioritize data-driven decision-making in optimizing their customer support.
Unitel stands out with its emphasis on offering a more traditional phone system experience through cloud technology. It is particularly appealing to businesses looking for a blend of classic telephony features with the advantages of modern cloud-based systems. Unitel’s service includes extensive on-premises hardware support, which might be necessary for companies not ready to fully transition to a cloud-only infrastructure.
Each of these alternatives brings its own unique set of features and benefits to the table. When comparing KrispCall to these competitors, businesses should closely examine their specific communication needs, budget limitations, and the importance of certain features such as call analytics, unlimited calling plans, or the need for a more traditional phone system experience. This careful evaluation will help identify which cloud telephony platform aligns best with their operational goals and customer engagement strategies.
KrispCall free version
Check the trial
Exploring the benefits and functionalities of KrispCall has never been easier, thanks to the opportunity to book a comprehensive demo with a product specialist. Tool invites prospective users to a personalized demonstration, enabling a deep dive into its unique features and the ways it can elevate your business communication strategy.
You can book it here: KrispCall Main Page.

During the scheduled virtual meeting, you’ll have the chance to interact directly with an expert who understands the intricacies of offerings. This one-on-one session is designed to showcase how KrispCall stands out in the crowded market of cloud telephony solutions. You’ll explore critical functionalities such as forwarding, voicemail transcription, and recording, alongside advanced features that could transform your company’s approach to communication.
The demo provides a platform to ask specific questions related to your business’s needs, ensuring that you gain a clear understanding of how it can be tailored to fit your operational requirements. Whether you’re curious about integrating KrispCall with other business tools, scaling your communication infrastructure, or enhancing team collaboration across multiple locations, this personalized demonstration offers valuable insights.
Scheduling a demo with KrispCall is a step towards modernizing your phone system, giving you the tools and knowledge to make an informed decision about adopting this cloud telephony platform. Discover firsthand how it can streamline your communication processes, support your remote teams, and contribute to your business’s growth without the commitment of a traditional free trial.
Final thoughts – opinion
Verdict
Determining whether KrispCall is the appropriate cloud telephony platform for your business hinges on a nuanced assessment of your specific communication needs, budget constraints, and future scalability requirements. This platform stands out for its ease of use, which can significantly reduce onboarding time and streamline operations for teams unfamiliar with cloud telephony systems. The cost-effectiveness of tool makes it an attractive proposition for small to medium-sized businesses looking to optimize their communication expenses without sacrificing functionality.
Its array of features, from forwarding to voicemail transcription and recording, presents a comprehensive toolkit designed to enhance business communication. These capabilities support not just day-to-day operations but also strategic customer engagement and team collaboration. Scalability, a key advantage, ensures that the platform can grow alongside your business, adapting to changing demands with minimal friction.
However, prospective users should also weigh the limitations noted by some current customers, such as occasional latency issues during peak times and desires for more advanced features. While KrispCall provides a solid foundation for most communication needs, businesses requiring highly specialized tools or those with exceptionally high call volumes might want to conduct thorough comparisons with other market offerings.
The platform’s competitive edge is further solidified by its tiered pricing structure and the opportunity to test its capabilities through a free trial. This trial period is a critical step in evaluating whether it aligns with your operational workflows and meets your expectations for a cloud telephony system.
In essence, KrispCall emerges as a compelling choice for businesses prioritizing affordability, ease of use, and scalability in their cloud telephony solution. It merits serious consideration among small to medium-sized enterprises and companies on the cusp of growth, ready to leverage the power of cloud communication. However, it’s prudent to embark on a detailed comparison with alternatives, ensuring that your final decision encapsulates all aspects of your business needs.