If you’re looking for an easy-to-use and effective CRM tool for your business, then Capsule might be just the right choice for you. It’s a simple, online CRM system that can help you to take your startup business from dream to reality. In this review, we’ll be taking a closer look at all the features that make Capsule a great choice, as well as exploring some of the customer feedback and opinions about the service. So if you’re ready to take your business to the next level, read on to find out how it can help you get there.
What is Online CRM?
Manage customer relationship
Online CRM, or Customer Relationship Management, is a technology that allows businesses to manage and organize their interactions with current and potential customers. Unlike traditional systems, which require software installation and maintenance, online CRM is web-based, making it accessible from any device with an internet connection.
Online CRM provides a centralized platform for businesses to store customer data, track sales opportunities, manage customer communication, and streamline marketing efforts. It allows businesses to improve their customer service, build stronger relationships, and ultimately, increase sales.
You can store and organize all your customer information in one place. This includes contact details, email communication, sales opportunities, and even social media interactions. The platform allows you to track interactions with your customers, ensuring that you have all the relevant information at your fingertips.
One of the key advantages of online CRM, is the ability to access your customer data from anywhere and at any time. This is particularly beneficial for businesses with remote or mobile teams, as it allows them to stay connected and up-to-date on customer information while on the go.
Capsule is an example of an online CRM tool that offers a range of features to help businesses effectively manage their customer relationships. It provides a user-friendly interface, making it easy for businesses to get started and navigate through its various functionalities.
Want to check also alternatives? Check: CRM (Customer Relationship Management) Software Reviews.
What is Capsule CRM?
Software overview
If you’re looking for a powerful and user-friendly online CRM tool, then Capsule is definitely worth considering. Capsule is a cloud-based customer relationship management platform that helps businesses of all sizes to effectively manage their customer interactions.
With Capsule CRM, you can easily store and organize all of your customer information in one centralized location. This includes contact details, email communication, sales opportunities, and even social media interactions. Having all of this information in one place allows you to have a comprehensive view of each customer and ensures that you have all the relevant information at your fingertips.
Software offers a range of features to help businesses effectively manage their customer relationships. From managing sales pipelines to tracking customer interactions, Capsule provides a user-friendly interface that makes it easy to navigate and get started.
One of the key advantages of Capsule, is its simplicity. Many users appreciate the straightforward and intuitive design of the platform, making it easy to learn and use. This is especially beneficial for startups and small businesses that may not have a dedicated IT department or extensive technical knowledge.
Tool also offers integrations with popular tools like G Suite, Mailchimp, and Xero, making it easy to streamline your workflows and sync your data across different platforms. This integration capability helps to enhance productivity and ensure that your customer information is always up-to-date.
Overall, Capsule is a highly regarded CRM tool that offers a great balance between simplicity and functionality. Its user-friendly interface and comprehensive features make it a valuable asset for any business looking to manage and grow its customer relationships effectively.
Capsule review and opinions
What do we think?
When it comes to CRM tools, Capsule is often praised for its simplicity and effectiveness. Users consistently highlight the user-friendly interface and intuitive design of the platform. Many appreciate how easy it is to navigate and get started with it, especially for startups and small businesses that may not have extensive technical knowledge or dedicated IT departments.
Users also rave about the comprehensive features that it offers. From managing sales pipelines to tracking customer interactions, Capsule provides a range of functionalities that help businesses effectively manage their customer relationships. With the ability to store and organize all customer information in one place, including contact details, email communication, and social media interactions, software ensures that businesses have all the relevant information at their fingertips.
In terms of integrations, Capsule doesn’t disappoint. It seamlessly integrates with popular tools like G Suite, Mailchimp, and Xero, making it easy to streamline workflows and keep customer information up-to-date across different platforms. This integration capability not only enhances productivity but also allows businesses to leverage their existing tools and systems without any hassle.
Overall, the Capsule review and opinions point to a highly regarded CRM tool that strikes a great balance between simplicity and functionality. Users appreciate the ease of use, comprehensive features, and integration capabilities that tool offers. Whether you’re a startup or an established business, software can help you effectively manage and grow your customer relationships.
Capsule pros and cons
Is this CRM worth it?
When it comes to evaluating a CRM tool like Capsule, it’s important to consider both the pros and cons to make an informed decision for your business. In this section, we’ll take a closer look at some of the advantages and disadvantages of using the tool, based on user opinions and experiences.
One of the major pros of Capsule CRM, as mentioned by users, is its simplicity and user-friendly interface. Many appreciate how easy it is to navigate the platform and get started, especially for startups and small businesses that may not have extensive technical knowledge. The intuitive design allows users to quickly adapt to the system and make the most out of its features without a steep learning curve.
Another advantage of Capsule is its comprehensive feature set. From managing sales pipelines to tracking customer interactions, tool offers a range of functionalities that help businesses effectively manage their customer relationships. Users appreciate the ability to store and organize all customer information in one centralized location, including contact details, email communication, and social media interactions. This ensures that businesses have all the relevant information at their fingertips, leading to improved customer service and stronger relationships.
However, some users have mentioned a few cons when using this solution. One common concern is the limited customization options available. While Capsule offers a variety of features, some users have expressed a desire for more flexibility in tailoring the system to their specific needs. Additionally, a few users have mentioned occasional performance issues, such as slow loading times or occasional glitches. However, it’s worth noting that these experiences may vary depending on factors such as internet connection and device used.
In summary, Capsule CRM offers a range of benefits such as its simplicity, user-friendly interface, and comprehensive feature set. While there may be a few limitations, such as limited customization options and occasional performance issues, solution remains a highly regarded CRM tool that can greatly assist businesses in managing and growing their customer relationships effectively.
Capsule CRM pricing
Plans and options
When it comes to pricing, Capsule offers flexible options to cater to businesses of all sizes. With three different pricing tiers, you can choose the plan that best suits your needs and budget.
Starting with the Professional plan at £14 per user per month, this plan is perfect for small teams looking to get organized and increase sales. It includes key features such as 50,000 contacts, 10GB storage per user, 5 email templates, and 10 AI content assists. You’ll also have access to activity reporting, a sales pipeline, and project management capabilities. Plus, you can take advantage of key integrations with popular tools like Microsoft 365, Google, Xero, Mailchimp, Zapier, and many more.
For growing businesses of all sizes, the Teams plan is available at £27 per user per month. In addition to everything offered in the Professional plan, this tier includes 100,000 contacts, 20GB storage per user, 50 email templates, and 1000 AI content assists. You’ll also gain access to advanced sales reporting, user roles and permissions, team or individual record assignment, workflow automation, custom activity types, and multiple sales pipelines and project boards.
If you’re looking for premium onboarding, dedicated account management, and priority support, the Enterprise plan is the way to go. Priced at £42 per user per month, this plan includes everything in the Teams plan, along with additional features. These include 200,000 contacts, 40GB storage per user, 500 email templates, implementation support, import assistance, custom training, a dedicated customer success manager, and ongoing priority support.
Whether you’re a small team or a large enterprise, Capsule offers competitive pricing options that allow you to get the most out of its powerful features. You can try any of these plans free for 14 days to see which one fits your business needs. Don’t miss out on the opportunity to streamline your customer relationship management and take your business to the next level.
Capsule alternatives and competitors
What instead of capsulecrm.com?
When it comes to customer relationship management (CRM) tools, Capsule CRM stands out as a top contender. However, it’s always a good idea to explore alternative options to ensure you find the CRM tool that best fits your business needs. In this section, we will discuss a few Capsule alternatives and competitors that you may consider during your evaluation process.
1. Keap: Keap is another popular tool that offers a range of features to help businesses manage their customer relationships. It provides contact management, automation, and marketing tools to help streamline your business processes. Keap is known for its robust automation capabilities, allowing businesses to automate repetitive tasks and save time.
2. Close: Close is a tool specifically designed for sales teams. It offers a wide range of features such as sales pipeline management, email tracking, and sales reporting. Close focuses on helping sales teams improve their efficiency and effectiveness, making it a great option for businesses that prioritize sales.
3. Freshsales: Freshsales is a tool that offers a comprehensive set of features for businesses of all sizes. It provides contact management, lead scoring, email integration, and more. Freshsales is known for its user-friendly interface and easy setup, making it a popular choice for businesses looking for a hassle-free CRM solution.
4. Salesflare: Salesflare is a tool that focuses on automating data entry tasks, allowing businesses to spend more time on building relationships with customers. It offers contact management, email tracking, and integrations with popular tools like Google Calendar and Outlook. Salesflare is particularly suited for small businesses and startups looking for a simple and efficient solution.
In addition to these alternatives, there are many other CRM tools available in the market. When evaluating options, it’s important to consider your specific business needs, budget, and integration requirements. Reading reviews and opinions can provide valuable insights, but ultimately, you should choose a CRM tool that aligns with your unique business goals and objectives.
Capsule CRM free version
Check the trial
Are you ready to take your business to the next level? With Capsule CRM free trial, you can experience all the benefits of this powerful tool without any commitment. For 14 days, you’ll have full access to all the features and functionalities that tool has to offer, allowing you to see firsthand how it can revolutionize your customer relationship management.
You can claim your free CRM here: Capsule Main Page.
During the free trial, you’ll be able to explore all the features that users have raved about in Capsule reviews and opinions. From the user-friendly interface to the comprehensive set of tools, you’ll have the opportunity to see how this solution can help you effectively manage and grow your customer relationships.
With the Capsule free trial, you can store and organize all your customer information in one centralized location. This includes contact details, email communication, sales opportunities, and even social media interactions. You’ll be able to track interactions with your customers, ensuring that you have all the relevant information at your fingertips.
In addition to the free trial, Capsule also offers a free version for those who are just getting started or have minimal needs. This version allows you to have up to 2 users and 250 contacts, giving you a taste of the capabilities of solution without any cost.
So why wait? Take advantage of the free trial and see how it can transform your business. Whether you’re a startup looking to grow or an established business, Capsule can help you take your customer relationships to the next level. Get started today and see for yourself why this tool is highly regarded in the industry.
Final thoughts – opinion
Verdict
Capsule has proven to be a top contender in the CRM market, offering a range of features and benefits that can greatly assist businesses in managing and growing their customer relationships. Throughout this review, we have explored the various aspects of Capsule, from its user-friendly interface to its comprehensive feature set. Now, let’s delve into some final thoughts on the solution based on user opinions and experiences.
Users have consistently praised Capsule CRM for its simplicity and effectiveness. The user-friendly interface and intuitive design of the platform have received high praise, making it easy for businesses to navigate and get started. This is particularly valuable for startups and small businesses that may not have extensive technical knowledge or dedicated IT departments. Users appreciate the straightforward nature of the tool, as it allows them to quickly adapt to the system and make the most out of its features without a steep learning curve.
In terms of features, Capsule has proven to be a valuable asset for businesses of all sizes. Users appreciate the ability to store and organize all customer information in one centralized location, including contact details, email communication, and social media interactions. This comprehensive view of each customer ensures that businesses have all the relevant information at their fingertips, leading to improved customer service and stronger relationships.
While Capsule has many advantages, there are a few limitations that users have mentioned. Some have expressed a desire for more customization options, as the current options may not meet their specific needs. Additionally, a few users have experienced occasional performance issues, such as slow loading times or glitches. However, it’s important to note that these experiences may vary depending on factors such as internet connection and device used.
Overall, Capsule CRM offers a powerful and user-friendly solution for businesses looking to manage and grow their customer relationships. With its simplicity, comprehensive features, and integration capabilities, Capsule is a highly regarded CRM tool that can help businesses of all sizes take their customer interactions to the next level. Consider giving it a try with their free trial option, and see how it can revolutionize your business operations.
